Billing and back-office work is easy to postpone and expensive when it slips. A dedicated back-office VA keeps billing data, insurance verification, claims follow-up and bookkeeping current, so cash flow does not wait on a busy week.
Your VA works inside your existing billing process and software, such as WellSky, HHAeXchange, AxisCare and QuickBooks, following the rules and approvals you set. You keep final sign-off on what is billed and paid.
No. The VA supports your billing process with preparation, verification, follow-up and data entry. Your biller, bookkeeper or accountant keeps final responsibility.
Yes. Your VA works with whatever payer mix your agency bills, following your procedures.
VAs use their own accounts with role-based access, are trained on HIPAA privacy rules, and engagements are covered by a Business Associate Agreement.
Client Intake
A dedicated virtual intake coordinator for your home care agency: inquiry follow-up, insurance verification, assessment scheduling and EMR entry. Month-to-month.
Scheduling
A dedicated virtual scheduler for your home care agency: roster building, open-shift coverage, call-outs and caregiver communication in WellSky or AxisCare. Month-to-month.
Home Care Virtual Assistants
Dedicated, managed virtual assistants for home care agencies. Recruiting, intake, scheduling and billing VAs trained on WellSky and HIPAA. Month-to-month, live in 5–7 days.
WellSky Virtual Assistants
Hire a virtual assistant already trained on WellSky Personal Care (formerly ClearCare) for scheduling, intake, recruiting and billing. Dedicated, managed, month-to-month.
No long-term contracts. No generalist VAs. A team that already understands your workflows, your software, and what compliance means in your world.
Rising Above. Delivering Excellence.