Rising Star Solutions — Virtual Assistants for Home Care Agencies
Rising Star Solutions is a homecare business-process outsourcing (BPO) partner providing virtual assistants for home care agencies and outsourced staffing for home helpers franchises. We handle caregiver recruitment, patient intake coordination, scheduling and dispatch, and back-office billing so your agency can focus on patient care.
Homecare Outsourcing Services
Caregiver Recruitment Outsourcing:
Sourcing, screening, and pre-qualifying CNAs and HHAs across multiple job boards. Our outsourced recruiting team handles the full pipeline from sourcing to onboarding documentation, cutting time-to-hire without cutting corners on compliance.
Patient Intake Outsourcing:
Trained intake specialists handle inbound inquiries, insurance verification, assessment scheduling, and EMR data entry. Faster response times mean higher inquiry-to-client conversion and fewer missed opportunities.
Scheduling and Dispatch Coverage:
24/7 scheduling team manages caregiver rosters, proactively fills coverage gaps, handles call-outs, and coordinates replacements. Real-time care continuity without the cost of a round-the-clock internal operation.
Back-Office Billing & Bookkeeping:
Medical billing assistance, insurance verification, claims processing, EMR data entry, and compliance documentation. Clean claims and timely follow-ups keep your revenue cycle moving.
Platform Expertise
Our team is trained on homecare-standard platforms including WellSky, AxisCare, ClearCare, HHAeXchange, and CareAcademy. We understand EVV requirements, HIPAA obligations, and agency compliance workflows.
Why Agencies Choose Us
Homecare is all we do. We are not a generalist VA service or a generic call center. Every hire, every process, and every tool integration reflects real operational experience in the homecare industry. Month-to-month agreements with zero lock-in. Day-one operational readiness. Dedicated account management with daily reporting and weekly performance reviews.
Contact
Phone: +1 929 202 2057 | Email: sales@risingstarsolutions.us | Address: 150 S Bryan Rd, Dania Beach, FL 33004
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About Rising Star Solutions